Frequently Asked Questions
General Questions
Isa works 100% mobile. If your location isn’t available, I can arrange a meeting room in North York for your session.
I charge based on kilometrage and time on the road. Please inquire to get a quote. Parking fees are also to be covered by the client if applicable.
Please inquire via the Contact Me page.
A 30% non-refundable deposit applies for all bookings in order to reserve your sessions. The remaining balance will be due on or before the day of the event.
About Bridal Trial
A bridal trial is a wonderful way to ensure your wedding day look is exactly as you’ve imagined, so there are no surprises on the big day. It typically takes about 3-4 hours and begins with a skin & hair consultation, as well as your makeup and hairstyle preference. During the session, we’ll explore what styles and products work best for you and try two makeup looks, two hairstyles, and different headpieces to create your perfect combination. I’ll also take before-and-after photos for reference and make detailed notes about what you love, so on your wedding day, you can just sit back and relax.
Feel free to bring inspiration photos of looks you like—I’d love to see your vision. Bridal trials are done at my location in North York, Toronto. If you choose to skip the trial, I’m happy to offer a free virtual consultation before your wedding to discuss your makeup, hair, and headpiece preferences. Having a few pictures ready for inspiration during the call is highly recommended.
Please reach out via email or instagram message to check availability (include your wedding date and specify service/package.)
→ If the makeup artist is available, pricing details will be shared
→ If you’re interested, inquire about available trial dates
→ Choose the date and time
→ Prepay for the trial makeup
→ Your trial is confirmed.
The trial typically takes about 3-4 hours, which includes two makeup looks and two hairstyles and trying on different headpieces. Because it’s your first meeting with the makeup artist, there will be some time for communication and a photo session, so the trial may take a little longer than the actual wedding day makeup.
Once the trial fee is paid, the makeup artist will send you important details about the trial makeup session.
Yes, you can bring one guest for their feedback.
- If you have natural black hair and want the look to closely match your wedding style, it’s recommended to dye your hair brown.
Black hair may not have as much layering, and an updo might look more mature.
However, if you’re looking for a more natural look, you can still attend the trial with black hair. If your hair has grown out from a previous dye, it’s not necessary to dye it again—you’ll still get a good idea of the final result.
Not exactly. Isa will contact you 3-4 weeks through text before the wedding to finalize everything. As an experienced wedding makeup artist, Isa will assist in confirming the wedding day timeline and provide suggestions to ensure everything goes smoothly. Please make sure your wedding dress is finalized before this time, so you can also confirm your wedding day hairstyles and headpieces.
About
Wedding Day Services
You can book the service by paying a 30% deposit of the service fee. You can still add on service until one month prior to your wedding. The remain balance can be settled on your wedding date.
On your wedding day, the bride’s initial makeup and hairstyling typically take about 3 hours. If you’d like a look change or touch-up session, it usually takes 20-30 minutes.
For a pre-wedding photoshoot, the bride’s initial makeup and hairstyling take around 2.5 hours, with additional look changes requiring about 30 minutes each.
A Look Change is a full transformation session designed for different occasions or outfit changes. It includes a complete makeover with new makeup, hairstyling, and headpieces to match the desired look.
Touch-Up Hours refer to the time Isa stays on-site during the wedding to assist with everything you need. This includes makeup and hair touch-ups, helping with dress adjustments, managing the schedule, and providing overall support to ensure you look and feel your best throughout the event.
Yes, I provide complimentary accessories rental for each set of bridal look, including headpieces, crowns, earrings, or necklaces for you to match with your look. This rental service requires a $50-100 security deposit per pieces. The deposit is refundable upon the complete return of the items. Damaged or lost items must be compensated at full value. Items should be returned to Sheppard Yonge station within 2 days after the wedding. Late returns incur additional charges.
It’s best to book makeup/ hair services for your Bridesmaids and Guest 1-3 months before the wedding, so i can secure the additional HMUA for your wedding.
Once your wedding makeup service is confirmed, the makeup artist will send you a list of things to prepare for your wedding day.
About
Pre-wedding Photoshoot Services
At least two months before your wedding. This allows enough time for post-photoshoot services such as photo selection, editing, and canvas printing.
- Submit a contact form to get in touch.
- Schedule a consultation call or create a WhatsApp group for ongoing communication.
- Confirm your booking with a deposit. A contract will be sent via email.
- Finalize the photoshoot details (location, attire, etc.).
- Photoshoot day — the remaining balance will be settled on the same day.
- Within 1–2 weeks after the shoot, all high-resolution images will be delivered.
- Within 1–2 weeks after selecting your favorite photos, the fine edited images will be sent.
- Within 1–2 weeks after finalizing the edits, the canvas prints will be delivered.
A 20% non-refundable deposit in order to reserve your sessions. The remaining balance will be due on or before the day of the photoshoot day.
There is no travel fee within the Toronto area.
For locations outside of Toronto, travel fees are based on distance (kilometers) and travel time. Please contact us for a custom quote.
Parking fees are also to be covered by the client if applicable.
- We will check the weather forecast 2-3 days before the shooting date.
- You will be given two options:
- Either keep the same day or;
- Reschedule to another day when all the related parties (e.g. make up artist, photographer) are available.
An admin fee of $100 might be charged for rescheduling. If the rescheduled date is more than a year after your original shooting date, new prices of the new shooting date will be applied. If the client decides to cancel the shooting, the deposit will not be refunded.
Deposit is non-refundable but transferable to another available date. If the photographer/ makeup Artist is unable to perform services due to illness or an emergency, a replacement photographer/ makeup artist will be arranged, or a full refund will be provided.